Volunteer Coordinator and Support Worker

Volunteer Coordinator and Support Worker

£14.10 per hour

Stoke-on-Trent

Part-Time

Fixed Term

Make a meaningful difference in people’s lives by coordinating a team of befriender volunteers and providing community-based support that helps customers build connections, reduce social isolation, improve wellbeing, and access the services they need to live independently.

What you’ll do:

Recruit, coordinate and support befriender volunteers delivering companionship to customers.

Match volunteers and customers based on their interests, needs and preferences.

Coordinate visits and monitor placements to ensure positive outcomes.

Maintain accurate records and update customer and volunteer information on the database.

Provide guidance and support to volunteers, resolving any issues that arise.

Carry out home visits to assess customers' needs and wellbeing.

Identify sources of support and make referrals or signposts to relevant services.

Build positive relationships with customers, volunteers and partner organisations.

Promote independence, social inclusion and improved wellbeing within the community

Who you are:

Passionate about helping people overcome social isolation and achieve positive outcomes.

An excellent communicator who can build trusted relationships with a wide range of people.

Organised and able to manage multiple priorities, appointments and records effectively.

Confident supporting and motivating volunteers to deliver a high-quality service.

Empathetic, approachable and committed to treating people with dignity and respect.

Able to work independently in the community while collaborating effectively with colleagues and partners.

Driven by making a real difference and helping customers thrive in their communities.

Full UK Driving Licence and access to own vehicle for business use

Apply now! We may close this vacancy early if we receive a high volume of applications