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Customer Service Manager - Lead, Mentor & Member Experience

Insight Select london Posted 22 Oct 2026 Closing: 21 Nov 2026
Permanent On-site Featured

Clinical Role Overview

A leading membership organisation is seeking a Customer Service Manager in London to lead the support and retention team. The role involves developing customer service strategies, mentoring staff, and ensuring high-quality member interactions. The ideal candidate will have over 5 years in customer service, with significant leadership experience. Offered benefits include a competitive salary of £55,000, hybrid working, pension contributions, and healthcare options.
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Key Details
  • Date Posted: 22 Oct 2026
  • Location: london
  • Employment Type: Permanent
  • Workplace: On-site
  • Category: Management & Operations
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Employer Information
IN
Insight Select
Verified Healthcare Employer

Verified NHS trust or certified UK healthcare facility offering professional development and clinical governance.

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