Mental Health Support Worker

Mental Health Support Worker - Colchester

Permanent | Full-time, 37.5 hours per week | £26,298.11 per annum

A Star Care Agency is recruiting on behalf of our client for one compassionate and reliable Mental Health Support Worker in Colchester.

You will support adults with enduring mental health needs as they move from hospital into community living. You will help clients achieve personal recovery goals, develop daily living skills, maintain their tenancies and build confidence and independence.

Responsibilities

• Provide practical, emotional and social support in clients' homes and the community.
• Develop and review outcome-focused support plans and maintain accurate records.
• Recognise changes in wellbeing, assess risks and escalate concerns appropriately.
• Help clients access appointments, benefits and community services.
• Support people with complex needs, including mental health needs alongside substance misuse (dual diagnosis).
• Help clients manage housing, rent, bills and repairs.
• Monitor medication in accordance with support plans; this role does not involve administering medication.
• Maintain safeguarding, confidentiality and professional boundaries.

Requirements

• Experience supporting adults with enduring mental health needs or in a similar field.
• Good verbal and written communication skills.
• Understanding of housing management, dual diagnosis and complex needs.
• Ability to work independently and as part of a team.
• Availability for the full 37.5 hours weekly and flexibility to work across services in North East Essex.

Working hours

37.5 hours per week across a seven-day rota. Early shifts: 08:00-16:00. Late shifts: 13:30-21:30. One working weekend every two weeks. Alternative shifts may occasionally be required to meet service needs.

Benefits

• 22 days' annual leave plus statutory bank holidays, increasing to 25 days after three years' continuous service.
• Workplace pension enrolment after three months.
• Staff discounts and wellbeing benefits, including online GP services.
• Death-in-service benefit of twice annual salary.
• Company sick pay after 12 months' continuous service.
• Training and development opportunities.

How to apply

Apply with your CV and a supporting statement explaining your relevant experience. Please confirm that you can work 37.5 hours weekly, both shift times and alternate weekends, and include your notice period and earliest available start date. Candidates available immediately are encouraged to apply; the start date is subject to recruitment checks and agreement with the employer.

Visa sponsorship is unavailable for this vacancy. Appointment is subject to right-to-work, career and enhanced DBS checks.

Closing date: 30 September 2026.

Telephone screening: 1 October 2026.

Interviews: 7 and 8 October 2026, including a short practical assessment of up to 15 minutes.

Applications are welcomed from all backgrounds. Reasonable adjustments are available during recruitment; please let us know what you need