Senior Technical Writer - REMOTE

The Senior Technical Writer is an individual contributor role embedded at the intersection of Product, Engineering, and Customer Experience. The right person owns every piece of content that helps our Sales and customers understand, install, integrate with, and get value from Webfleet's products — across hardware, software, and developer-facing APIs — from first draft through translation, publication, and ongoing maintenance. It is a high-scope, high-ownership role that requires equal comfort with structured authoring tools, developer documentation, project coordination, and stakeholder management. Product Content
Product kits, posters, and box inserts (print-ready and digital formats), including in-box and online materials localised for all markets.
Version control and update cycles tied to product releases.
User & Installation Guides
Digital user guides for all hardware and software products.
Installation guides formatted for knowledge base and video library.
Quarterly digital release calendar for customers and partners.
Release notes for hardware and software updates.
How-to and technical workflow content for end users.
connect documentation covering setup, configuration, and use cases.
Intake, route, and track all translation requests from internal teams on non- marketing projects.
Own vendor procurement, review cycles, and quality sign-off for product required translations.
Coordinate content readiness as part of the release process.
Content Maintenance
Audit and retire outdated content across all channels.
5+ years technical writing for hardware or software products
Experience writing API and developer-facing documentation
Proven ability to own a content calendar independently
Strong grasp of structured authoring (DITA, Markdown, or similar)
Excellent written English, comfortable reading engineering specs, API references, and changelogs
Experience with print-production workflows (packaging, inserts)
Familiarity with knowledge base platforms (Confluence, Jira, etc.)
Exposure to video scripting or production coordination
Multilingual proficiency is a plus, not a requirement
On-time delivery - content ships with the product, not after.
API doc quality - developer support tickets from doc gaps trend down.
Content freshness - all materials current within one release cycle.
Stakeholder satisfaction - Product & Engineering rate content as release-ready.
Working from home up to 3 days a week,
500 euros gross to set up your home office and additional monthly home office allowance,
Additional health and dental insurance,
Webfleet is Bridgestone's globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.
This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. We are an equal-opportunity employer and value diversity at our company.