Care Coordinator

Care Coordinator

Are you looking for a new opportunity to develop your career? How would you feel working as a Care Coordinator for a friendly company that highly values its staff?

As a Care Coordinator, your mission is to deliver high-impact service that ensures the right clinicians are matched to the right people, at the right time.

You will be the bridge between care excellence and clinician empowerment.

Please note, to be considered for this position you must hold a UK driving licence.

Benefits of a Care Coordinator:

Salary: £25,000-£28,000 per annum

Hours: 37.5 Hours Per Week

Shifts: Mon-Fri from 8am-8pm (after induction), these will either be 8-4, 9-5, 10-6 or 12-8. There is also an expectation to do on call out of hours on evenings and weekends.

Location: Weston-Super-Mare

Staff discounts available for many major retailers

Staff discount on gym memberships for gyms, spas, and studios

Individual development plans to aid progression

Cycle-to-Work scheme

4 'wellness' days added to holiday entitlement, plus your birthday off after 1 year

Access to a 24/7 Employee Assistance Programme

Workplace pension scheme and group income protection

Group Life Cover and Group Critical Illness Cover

Health cash plan, giving access to health cover and faster treatments for many health issuesResponsibilities of a Care Coordinator:

Dealing with all inbound calls and email enquiries

Working as part of a team to promptly meet the needs of the client

Liaising with multiple departments to find solutions for all client account management matters

Using your initiative to fulfil and exceed client expectations and deliver excellent customer service

Building and maintaining a relationship with the clients to best support them

Identifying clinicians suitable for work placements and proactively reaching out to them with outbound calls

Take ownership of the shift handover process with clarity and accountability.

Skills needed for a Care Coordinator:

Exceptional Communication - written, verbal, and interpersonal

2+ years in healthcare or social care sector (preferred)

Strong organisation and time management

Proven problem-solving and critical thinking skills

Resilience under pressure; thrives in fast paced settings

Comfortable with ambiguity and takes initiative

High emotional intelligence and empathetic leadership

Business acumen and understanding of service dynamics

Ability to hold self and others accountable with compassion

If you are interested in this role and have the relevant skills and experience and please apply now!

Red Recruitment (Agency)