Clinical and Corporate Contract Performance Officer

North East London NHS Foundation Trust (NELFT) is seeking a motivated and commercially minded Clinical & Corporate Contract Performance Officer to play a pivotal role in managing a diverse portfolio of clinical and corporate contracts that directly support the delivery of high-quality patient care and essential support services. This is an exciting opportunity to influence supplier performance, strengthen contract governance and deliver real value across one of London's leading NHS provider organisations. This is a 24 month fixed term contract to undertake this newly funded project. You will be expected to attend the office up to 3 days a week and must attend on site on a Wednesday for the team day.

As part of our growing Commercial Contract Management team, you will:

• Manage a portfolio of high-value and complex clinical and corporate contracts.
• Lead contract performance reviews and supplier management activities.
• Provide expert advice to clinical, operational and corporate stakeholders.
• Help deliver commercial benefits, cost avoidance and service improvements.
• Influence the development of contract management best practice across the Trust.
• Work collaboratively with colleagues across the and wider NHS system.

About The Role

This is a varied and rewarding role where no two days are the same. You will be responsible for managing the full contract lifecycle, including:

• Contract drafting, review and negotiation.
• Contract mobilisation and implementation.
• Performance monitoring and KPI management.
• Supplier relationship management and governance.
• Contract variations, renewals and extensions.
• Risk management, assurance and compliance activities.
• Supporting commercial improvement, value for money and social value delivery.

You will act as a trusted adviser to stakeholders, ensuring contractual commitments are delivered, risks are managed and suppliers are held accountable for performance.

About You

We are looking for an organised and commercially aware professional who enjoys building relationships, solving problems and driving continuous improvement.

Working for Us

Joining #TeamNELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas. The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.

Our Values 2025 - 2030

Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT.

• We are kind.
• We are respectful.
• We work together with our communities.

These three values help us to strive to provide the best care by the best people.

Starting with NELFT (delete for internal only)

NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers, and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes Hospital.

Probationary Period

This post will be subject to a probationary period.

High Cost Area Supplement Outer London

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,714 to a maximum of £5,941 p.a. pro rata for part time).

Certificates of Sponsorship

Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system. When calculating the basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included to ensure fairness and consistency within our Trust.

Use of AI

We value applications that genuinely reflect each candidate’s own skills, experience and motivations. We therefore strongly discourage the use of AI-generated content in applications. Applications should be written in your own words and accurately represent your knowledge, skills and experience. We reserve the right to reject an application where we reasonably believe AI has been used to generate or materially contribute to its content.

Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.

Name: Daniel Montague Job title: Chief Procurement Officer