Clinical Support Manager

In this role you lead and develop the Advanced Paramedic Practitioner cohort within the Cumbria & Lancashire clinical leadership area, ensuring safe, effective clinical practice and governance. You work closely with senior clinical leads to drive high-quality pre-hospital care and professional development. You balance people leadership with operational coordination, clinical governance, and improvement initiatives to enhance patient safety and outcomes. This is a mission-driven opportunity to shape advanced pre-hospital services at scale.

• Provide visible line management and clinical leadership for the Advanced Paramedic Practitioner team, including appraisal, wellbeing, performance, and development
• Deliver clinical supervision and maintain medicines governance and CPD assurance
• Plan and coordinate rostering, vehicle, equipment and consumables to support safe service delivery
• Maintain advanced clinical competence through shifts and perform clinical leadership during significant incidents
• Monitor clinical quality, audit findings, incidents, risks and performance indicators; translate learnings into improvements
• Coordinate complex case management and contribute to patient safety investigations under the Patient Safety Incident Response Framework
• Chair the Area Enhanced Care Forum and support learning across the regional clinical leadership network
• Represent or deputise for the Area Consultant Paramedic and collaborate with operational teams and partners

• HCPC-registered paramedic
• Masters-level qualification in advanced practice
• Formal teaching or mentoring qualification
• Full UK driving licence including category C1
• Appropriate emergency driving qualification
• Substantial autonomous advanced clinical practice and clinical leadership experience
• Ability to communicate complex information and work across professional boundaries
• Compassionate and inclusive leadership with sound judgment and credibility
• Experience applying HR processes, auditing and evaluating, and leading clinical governance

• Compassionate and inclusive leadership
• Effective communication
• Collaborative working across teams
• Advanced pre-hospital clinical practice
• Clinical governance and medicines governance
• Audit and quality improvement