Clinical Trial Administrator

Job overview

An exciting opportunity has arisen to join the Breast Research team at The Royal Marsden as a Clinical Trial Administrator, based at our Sutton site. The Royal Marsden is internationally recognised for cancer research and is at the forefront of developing and delivering innovative treatments. This role is an excellent opportunity to begin or develop a career in clinical research within a busy, supportive and experienced team. You will provide essential administrative and data management support across our clinical trial portfolio, including entering trial data, resolving queries, maintaining study records, preparing source documentation, supporting monitoring visits and audits, processing patient expenses and assisting with trial archiving. We are looking for a highly organised, motivated individual with excellent attention to detail, strong communication skills and the ability to manage competing priorities. Strong IT skills, particularly Microsoft Excel, are essential. Previous administrative, database or clinical trial experience and knowledge of Good Clinical Practice would be advantageous. Occasional cross-site working may be required. If you are proactive, dependable and enthusiastic about contributing to high-quality cancer research, we would love to hear from you.

Main duties of the job

• To provide timely and accurate data entry and query resolution into the appropriate trial database (eCRF).
• To support the Breast Research Governance team with study administration in order to ensure the efficient and successful delivery of clinical trials and other studies according to Good Clinical Practice (GCP), standard operating procedures (SOPs), trust policies and all applicable regulations and governance.

Detailed job description and main responsibilities

Primary areas of responsibility

• To ensure trial data is entered into the appropriate databases and systems, and to ensure all queries are resolved in a timely manner.
• To support the Clinical Research Operations Manager (CROM) with unit administration.

Communication & Networking

• Liaise with external agencies (e.g. Sponsor organisations & R&D Departments) on behalf of CROM, Trials Coordinators or Research Nurses where required.
• Act as a point of contact for trial sponsors and communicate with them directly regarding data queries, monitoring visits and other enquiries relevant to the trial and research team.

Decision Making, Planning and Problem Solving

• Follow all relevant protocols, SOPs and standard practice.
• Plan and organise own time and workload activity with prioritisation.

Service Delivery

• Support and maintain unit operating systems & records – for example, patient recruitment logs.
• Ensure that office & clinic supplies are adequate, ordered and obtained for the smooth running of the trials.

General responsibilities

• To communicate effectively with other members of the team and centre.
• To work in a flexible manner and be organised, meeting objectives and deadlines with the occasional need to work across either site where additional support may be required.

Person specification

Education/Qualifications

Essential criteria

• Educated to at least GCSE/A level

Desirable criteria

• Knowledge of Good Clinical Practice (GCP)
• Previous experience working in a clinical trials unit
• Understanding of medical terminology

Experience

Essential criteria

• Excellent knowledge of Microsoft Office applications, in particular Microsoft Excel

Desirable criteria

• Experience working with databases
• Experience of working in an administrative role
• Experience of working in a busy environment

Skills/Abilities/Knowledge

Essential criteria

• Ability to prioritise own workload
• Be trusted to work unsupervised when appropriate
• Ability to maintain excellent interpersonal & communication skills with a wide range of people (e.g., medical & nursing staff, managers and pharmaceutical industry representatives)
• Ability to grasp new concepts quickly

Personal Qualities

Essential criteria

• Ability to remain calm whilst under pressure
• Flexibility to meet the needs of the role

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.