Customer Service Advisor
Clinical Role Overview
Our client is currently looking for a Customer Service Advisor to start at medical device company in Ilkeston, Derbyshire
In this role, you will support customers in resolving their issues efficiently with professionalism and in a timely manner
Your role will include:
Managing inbound and outbound customer calls.
Responding to customer enquiries via telephone, email and live chat.
Providing advice and support
Processing customer orders
Maintaining accurate customer records using internal systems.
Liaising with technical departments to resolve customer queries efficiently.
Delivering an outstanding customer experience
This position:
18 month minimum contract
Monday – Friday
9am – 5pm
If you feel you have the sills necessary for this role, then please send us your CV
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Key Details
- Date Posted: 16 Oct 2026
- Location: Ilkeston, Derbyshire
- Employment Type: Contract
- Workplace: On-site
- Category: Medical/Pharmaceutical/Scientific
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