Retail Services Incident & Resilience Lead (Hybrid)
Clinical Role Overview
Nationwide is seeking an Incident Manager to lead Retail Services resilience, coordinating responses to IT and operational incidents, assessing impact and implementing mitigations to protect customers and colleagues.
You’ll build playbooks, drive continuous improvement, and work with technology, operations and supplier teams to reduce disruption while sustaining service and customer experience.
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Key Details
- Date Posted: 21 Oct 2026
- Location: chester
- Employment Type: Permanent
- Workplace: On-site
- Category: Management & Operations
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