Staff Backend Engineer – CCaaS & Distributed Systems Lead
Clinical Role Overview
Marks & Spencer is seeking a Staff Software Engineer to provide technical leadership for our Customer Support contact centre. The role focuses on backend engineering in Java and guiding architecture for CCaaS integrations like Zendesk and Twilio.
You will work with product, security, and data teams to deliver reliable, scalable services, plus support frontend work with React/Next.js as needed.
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Key Details
- Date Posted: 26 Oct 2026
- Location: london
- Employment Type: Permanent
- Workplace: On-site
- Category: IT & Technology
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Marks and Spencer
Verified Healthcare EmployerVerified NHS trust or certified UK healthcare facility offering professional development and clinical governance.
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