Head of Customer Experience & Strategy
Clinical Role Overview
United Welsh is seeking a Senior Leadership Team member to lead customer experience strategy, embodying values, and shaping corporate policy within the organisation. You will influence all service areas, foster constructive feedback, and represent United Welsh in high-profile forums to shape relevant policies.
You will drive development and delivery of the corporate strategy while leading change, collaboration, and continuous improvement across the group to enhance customer journeys, including
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Key Details
- Date Posted: 24 Oct 2026
- Location: caerphilly
- Employment Type: Permanent
- Workplace: On-site
- Category: Management & Operations
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Tai Pawb
Verified Healthcare EmployerVerified NHS trust or certified UK healthcare facility offering professional development and clinical governance.
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