Housing Support Worker

BDS Recruitment are looking for an experienced Housing Support Worker to work in Truro.

The hours are 14.8 per week Saturday and Sunday

Contract: Temporary ongoing

You’ll be the vital weekend presence in our accommodation-based service for young people aged 16–25. You’ll help create a secure, welcoming environment where young people can thrive, offering practical support and guidance to help them build brighter futures.

Key duties

• Provide housing advice and support to help young people sustain their accommodation and plan for independent living.
• Ensure the safety and security of the building and its residents at all times.
• Engage with young people in a supportive, respectful, and proactive manner.
• Monitor and record changes in behaviour or circumstances, maintaining accurate records.
• Respond to emergencies and safeguarding concerns, referring to appropriate services.
• Carry out room and building checks, reporting repairs and ensuring health and safety standards.
• Support with arrears management and promote responsibility around rent payments.
• Maintain a clean and safe environment, including communal areas and void units.

Essential Criteria:

• Experience working with young people or in supported housing (paid or voluntary).
• Understanding of issues such as homelessness, mental health, substance misuse, and safeguarding.
• Knowledge of housing and welfare benefits.
• Strong communication and record-keeping skills.
• A Level 3 qualification (or willingness to work towards one) in youth work, health and social care, or a related field.

Desirable:

• Experience within a supported housing setting
• Understanding of tenancy agreements

You must have a valid enhanced DBS in the last 12 months or on the update service

If you feel like this could be for you, please submit your CV today and we will be touch