International Consultant- Organizational Psychologist/Coach - Team Development

Organizational context

The World Health Organization (WHO) European Regional Office (EURO) is seeking an International Consultant, Organizational Psychologist/Coach, to support team development. This role is within the Division of Business Operations in Copenhagen, Denmark. The consultancy aims to provide structured processes for reflection, learning, and continuous improvement to teams.

Job purpose

The purpose of this consultancy is to enhance team effectiveness and well-being within WHO EURO, particularly following organizational restructuring. The consultant will provide facilitated team development sessions, assist in identifying and addressing psychosocial risks, and support teams in adapting to change. This role contributes to the organization's commitment to operational effectiveness, staff welfare, and robust psychosocial risk management by embedding ongoing team development practices. The consultant will work with multiple teams, offering tailored support to foster resilience and improve group dynamics in a complex organizational environment.

Responsibilities

Deliver a maximum of eight team development sessions per assigned team, tailoring content to individual team needs and aligning with the established Framework for Ongoing Team Development. Observe, record, and discuss existing or emerging psychosocial risks within teams, facilitating interpretation and discussion of psychosocial risk assessment results when available. Participate in regular intervision sessions with other coaches to discuss challenges and align approaches. The total expected time commitment per team is approximately 10 days, encompassing preparation, coordination, record-keeping, session delivery, and intervision participation.

Education

Essential: Master’s degree in organizational psychology or a related social science with a strong background in coaching, group dynamics, and process facilitation. Accreditation as a coach, facilitator, or trainer from a recognized professional organization is required. Training in conflict resolution, mediation, team development, leadership development, or executive coaching is also essential. Desirable: Accreditation from ICF or EMCC at PCC or Senior Practitioner level.

Work experience

Essential: Minimum of 10 years of professional experience in facilitating teams and groups within complex organizational settings. Experience working with multicultural, cross-functional, hybrid, and geographically dispersed teams is required, along with an understanding of organizational systems and group dynamics. Desirable: Experience within the UN system or other international organizations.

Skills

Excellent communication and interpersonal skills. Ability to manage interpersonal challenges effectively. Strong team player. Adaptability to changing environments and approaches. Adherence to ethical and professional standards for coaches (e.g., ICF, EMCC).

Required languages

English