Registered Manager

Job Title: Registered Manager
Location: Birmingham
Salary: £37000
Hours: Full Time
Company: Graceful Healthcare Services Ltd

Job Summary

Graceful Healthcare Services Ltd is seeking an ambitious and compassionate Registered Manager to lead our Birmingham office. This role offers an exciting opportunity for career growth with a competitive salary, generous bonuses, and comprehensive support.

Why Join Us?

• Competitive Salary: Negotiable + performance-based bonus.
• Career Growth: Opportunity to grow with a new visionary director.
• Ongoing Support: Full support system, continuous training, and compliance support.
• Leadership Voice: Regular forums for idea-sharing and addressing challenges.

Key Responsibilities

• Leadership & Management: Support your team to ensure excellence.
• Compliance & Quality: Maintain at least a “Good” CQC rating.
• Health & Safety: Ensure adherence to policies and procedures.
• Process Improvement: Enhance service delivery processes.
• Recruitment & Training: Hire and retain high-quality care assistants.
• Client Care: Ensure high-quality care services and effective scheduling.
• Quality Assurance: Conduct spot checks, reviews, audits, and surveys.
• On-Call Responsibility: Participate in the emergency on-call rota.
• Performance Reporting: Record and report key performance indicators.
• Ad Hoc Duties: Support the Director and cover carer duties as needed.
• Sustainable Growth: Drive business growth in line with targets.

Qualifications and Experience

• Qualifications: NVQ Level 4 (RMA) or QCF Level 5 in Social Care (or working towards).
• CQC Knowledge: Understanding of CQC assessment criteria.
• Management Experience: Proven experience in managing care services.
• Communication Skills: Excellent relationship-building abilities.
• Client Support: Commitment to dignity, independence, and non-judgmental support.
• Administrative Skills: Proficient in planning and record-keeping.
• Staff Development: Experience in recruitment, training, and supervision.
• Financial Management: Desirable but not essential.
• Policy Implementation: Ability to follow and implement policies and procedures.

Additional Requirements

• Flexibility: Willingness to work flexibly and update skills.
• DBS Check: Enhanced Disclosure from the Disclosure and Barring Service.
• Driving Licence: Full driver’s licence with no more than 6 points.