CV

Business Analyst - Insurance, DLM, Customer Journeys

CV-Library London Posted 30 Sep 2026 Closing: 01 Jan 0001
Contract On-site
£550 - £600/day up to £600pd (Inside IR35)

Clinical Role Overview

Business Analyst - Insurance, DLM, Customer Journeys

£Market Rate (Inside IR35)

Brighton / Manchester (1-2 days per week onsite)

6 months

My client is a high-profile Insurance firm looking for an experienced Business Analyst with strong General Insurance / PAS experience and knowledge of Document Lifecycle Management (DLM)/Document Management Systems, Business Rules, Business Processes and Customer Journeys.

Key

Requirements

Strong BA experience within General Insurance.

Policy Admin System or Claims System experience.

Experience with Document Lifecycle Management (DLM) or content management /document management systems.

Knowledge of business rules, processes and workflow logic

Experience across customer documentation lifecycles, including quote, renewal and other customer touchpoints

Experience refining

requirements and automated workflows

Strong Agile,

requirements elicitation and stakeholder management experience

Nice to have:

Hands-on involvement in Policy Administration System transformation projects

Strong understanding of Claims / PAS platforms such as Guidewire, Acturis, Duck Creek, or similar

Experience with ECM systems

Understanding of metadata strategy and governance

Good knowledge of CRM systems such as MS Dynamics / Salesforce / Peoplesoft

Immediate availability

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If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion

about your career.

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Key Details
  • Date Posted: 30 Sep 2026
  • Location: London
  • Employment Type: Contract
  • Workplace: On-site
  • Category: IT
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