Tesco Travel Money Advisor

Tesco Travel Money Advisor – Ballymena (FTC till March 2027)

Hours per week : 16 hours (up to 30 hours available)

Salary: £13.50 per hour + Monthly Bonus

Contract: Fixed term Contract, Part Time

A job where you can grow, connect, and make a real impact

At Tesco Travel Money,in partnership withTravelex, wepride ourselves on delivering fantastic customer service andhelping ourcustomers start their journeys with confidence. As a TravelService Partner,you’llbe part of a friendly team in one of ourBureau, supportingourcustomerswith theirtravel moneyneeds and delivering brilliant service every time.

Whetheryou’relooking to build your skills, take on new challenges, or grow your career, this role offersa great placeto start.

What the job involves

• Welcoming customers, buildingrelationshipsand delivering fantastic customer service.

• Understanding what matters most to each customerand helping them with their travel money needs

• Putting your training into action and offering expert advice onourproducts and services.

• Working in a fast-paced environment processingforeign exchange transactions and online orders accurately so our customers leave happy.

• Working together as a team driving performance, deliveringexcellenceand celebrating success together.

• Following company processes and payingattention to the detail to ensure everything stays on track.

Whatwe’relooking for

• A great communicator who has a passion for great customer service.

• Someone who actively listens to understand our customer needs and create a fantastic customer experience.

• A positive,can-doattitude where no challenge istoobigand a desire to make a difference each day.

• Areal teamplayerwho’sready tolearn, growand develop as part of our amazing team.

What’sin it for you

• Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates.

• Wellbeing support : Programmes to help with physical, mental, and financial wellness.

• Flexible shifts : Patterns to suit different lifestyles, with overtime available

• 25 days holiday + bank holidays (pro-rata)

• Monthly bonus : Earn extra when you hit your targets

• Pension plan : With Scottish Widows

• Career development : Access to training, learning pathways, and internal opportunities to grow

What happens next

Once you apply,here’swhat to expect:

1.Application review – Our team will take a look and get in touch if your experience matches whatwe’relooking for

2.Online interview –You’llmeet one of our team, learn more about the role, and complete a shortcurrency conversionexercise

3.Bureau visit – Meet theBureauManager, see the bureau in action, and ask any questions you have

4.Offer – Ifit’sa good fit,we’lloffer you the role and support you through onboarding

About Travelex

We’rea leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976,we’vehelped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring thatexpertiseto local communities across the UK.

We’reproud to be an inclusive employer. We do not discriminateon the basis ofrace, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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