Rough Sleeper Support Worker

Rough Sleeper Support Worker

Location: Walsall, West Midlands

Pay: £22.36 per hour PAYE

Hours: 37 hours per week, Monday–Friday, 9:00am–5:30pm, November 2026 – March 2027

Working Pattern: Five days on-site, with outreach across Walsall

LYNX Employment Services are recruiting an experienced Rough Sleeper Support Worker to work with homeless adults, former rough sleepers and individuals with complex support needs across Walsall.

This is a frontline outreach and support role involving direct engagement with vulnerable people, needs assessments, safeguarding and homelessness prevention.

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Key Responsibilities

Carry out outreach across Walsall to identify and engage rough sleepers.

Respond to referrals and assess individuals' housing and support needs.

Complete risk assessments, support plans and risk management plans.

Work with individuals affected by homelessness, mental health difficulties, substance misuse and offending histories.

Help service users access accommodation, welfare benefits, healthcare and specialist support.

Support people moving into settled accommodation and help prevent repeat homelessness.

Provide practical support with independent living, budgeting, appointments and life skills.

Respond to safeguarding concerns, challenging situations and crisis incidents.

Work with housing teams, support agencies and other partner organisations.

Maintain accurate case notes, support plans and outcome records.

### Essential

Requirements

Experience supporting homeless people, rough sleepers or vulnerable adults with complex needs.

Ability to complete holistic needs assessments, risk assessments and individual support plans.

Understanding of homelessness, safeguarding, mental health, substance misuse and associated risks.

Working knowledge of welfare benefits, housing legislation and relevant support services.

Experience managing challenging situations and responding appropriately to crises.

Strong case recording, communication and IT skills.

Ability to work independently and engage effectively with people who may be reluctant to access support.

Full UK driving licence and access to a vehicle for work use.

Flexibility for early mornings, evenings and occasional weekend or bank holiday work when required.

### Apply

Contact Elliott at LYNX Employment Services.

Telephone: (phone number removed)

Email