Premium Support Engineer — AI Systems, Dublin
Clinical Role Overview
OpenAI is seeking a dedicated Support Engineer in Dublin to collaborate with Premium Support customers, diagnose and resolve high-impact incidents, and drive improvements across OpenAI products and integrations.
You will own complex incidents, coordinate cross-functional responders, and develop runbooks and tooling to reduce future support effort while maintaining strong customer trust and collaboration.
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Key Details
- Date Posted: 04 Oct 2026
- Location: United Kingdom
- Employment Type: Permanent
- Workplace: On-site
- Category: Technical Support & Administration
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OpenAI, Inc.
Verified Healthcare EmployerVerified NHS trust or certified UK healthcare facility offering professional development and clinical governance.
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