Client Relationship Assistant

Our client is looking for a Client Relationship Assistant to join a busy team in a varied role combining customer service, administration, appointment coordination and client support.

You’ll be responsible for helping to keep day-to-day operations running smoothly, responding to enquiries, coordinating appointments, maintaining accurate records and supporting internal teams with general administration.

Key Responsibilities

• Handle incoming calls and client enquiries professionally

• Coordinate and book appointments

• Maintain accurate information on internal systems

• Carry out data entry and general administration

• Monitor outstanding tasks and follow issues through to resolution

• Support shared inboxes and respond to queries

• Assist with diary management and document preparation

• Provide wider administrative support to the team as required

Essential

Requirements

• Excellent communication and customer service skills

• Strong organisation and attention to detail

• Confident multitasker with the ability to prioritise

• Able to adapt when priorities change at short notice

• Strong problem-solving skills

• Comfortable working independently and as part of a team

• Positive, proactive and process-focused approach

• Able to remain calm under pressure

Package:

• £26,000–£27,000 per annum

• 9:00am–5:30pm

• Full-time

Application Process

Due to the high volume of applications, Aspire Recruitment will only contact candidates who have been shortlisted for the role. We encourage you to apply for future opportunities as they arise