Service Manager - Lympstone

Your new company

You will be joining a leading facilities management and maintenance provider delivering essential services across a large, complex and highly regulated estate.

The organisation is responsible for delivering a combination of planned and reactive maintenance, statutory compliance and project works, with a strong focus on safety, customer service and continuous improvement.Your new role

What you'll need to succeed

As Service Manager, you will take ownership of facilities management service delivery across a designated area, acting as a key point of contact for customers, site stakeholders, operational teams and supply chain partners.

You will be responsible for overseeing:

Reactive repairs and planned maintenance

Statutory compliance activities

Minor project and additional works

Contractor and supply chain performance

Health & Safety and Safe Systems of Work

Service performance and KPIs

CAFM records and asset information

Risk, issue and performance managementAs the operational lead, you will ensure services are delivered safely, efficiently and in line with agreed performance standards, budgets and customer expectations.You will manage contractors and supply chain partners, ensuring the appropriate RAMS, permits and compliance documentation are in place before works commence. You will also monitor statutory compliance, provide technical guidance to site teams and stakeholders, and support the safe delivery of project works, including Temporary Works and CDM responsibilities where applicable.

A key part of the role will be developing strong stakeholder relationships, identifying opportunities for improvement and driving high standards of service delivery across the estate.

What you'll get in return

You will have previous experience managing facilities' management, maintenance or operational service delivery within a complex environment.You will ideally have:

Strong hard services FM or maintenance experience

Experience managing reactive and planned maintenance

Knowledge of statutory and regulatory compliance

Experience managing contractors and supply chain partners

A strong understanding of Health & Safety and Safe Systems of Work

Knowledge of RAMS and permit-to-work processes

Understanding of asbestos, legionella and fire safety management

Experience using CAFM systems such as Maximo or similar

Strong customer and stakeholder management skills

The ability to manage multiple workstreams and competing priorities

A relevant technical qualification in Building Services, Engineering, Facilities Management or a related discipline, or equivalent experienceAdditional qualifications such as IOSH, SMSTS, Temporary Works Coordinator or CDM training would be advantageous.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion

about your career.

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