Support Worker Complex Needs
Clinical Role Overview
Support Worker – Complex Needs | Leicester
£14.50 per hour | Permanent | 36–48 hours per week
RTC Resources is recruiting experienced Support Workers for permanent opportunities with a specialist care provider in Leicester.
This role is suited to someone with experience delivering structured support to individuals with complex needs and behaviours that challenge. You will work within an enhanced staffing team, which may include 3:1, 4:1 or 5:1 support.
The role involves
Providing compassionate support that promotes dignity, choice and independence.
Working to individual care plans, risk assessments and behavioural support strategies.
Recognising early warning signs and using de-escalation to prevent escalation.
Supporting personal care, medication, meals, daily routines and community activities as required.
Keeping accurate records and promptly escalating safeguarding concerns.
Collaborating with colleagues, families and other professionals.
Following least restrictive practice and participating in physical intervention only when authorised and within current training and competency.
Essential experience and skills
Previous UK care/support experience with complex needs and behaviours that challenge.
Experience of enhanced staffing arrangements or comparable intensive support services.
Practical experience managing behavioural escalation and physical aggression.
Effective communication, de-escalation and teamwork skills.
Sound safeguarding knowledge and professional boundaries.
DMI/Dynamis training is highly desirable. Candidates with current or recent PMVA or other recognised physical intervention training may be considered, subject to review and any required training or assessment.
Benefits
Paid annual leave, pension contributions, free in-house DMI and mandatory training, plus ongoing development opportunities.
All candidates must have UK care/support experience and the right to work in the UK. Sponsorship is not available.
Apply with your CV to RTC Resources, including your availability and preferred weekly hours
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Key Details
- Date Posted: 23 Oct 2026
- Location: Leicester, City of Leicester
- Employment Type: Permanent
- Workplace: On-site
- Category: Medical/Pharmaceutical/Scientific
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