Support Worker Complex Needs

Support Worker - Complex Needs | Wolverhampton

£14.50 per hour | Permanent | 36-48 hours per week

RTC Resources is seeking experienced Support Workers on behalf of a specialist care provider in Wolverhampton.

Responsibilities

• Build positive relationships while maintaining dignity and professional boundaries.
• Follow detailed care plans, risk assessments and Positive Behaviour Support plans.
• Recognise triggers and use calm, non-confrontational de-escalation techniques.
• Assist with personal care, meals, medication, daily activities and community access as required.
• Complete accurate records and report incidents and safeguarding concerns promptly.
• Communicate effectively with colleagues, families and clinical professionals.
• Apply least restrictive practice, using physical intervention only as a last resort within authorised arrangements and current training.

Requirements

• Previous UK care/support experience involving complex needs and behaviours that challenge.
• Experience within enhanced staffing packages or comparable intensive support environments.
• Practical experience managing behavioural escalation and physical aggression.
• Strong teamwork, observation and communication skills.
• An understanding of safeguarding and consistent implementation of care plans.
• DMI/Dynamis training is highly desirable. PMVA or another recognised physical intervention programme may be considered following review, with additional training and competency checks where required.

Benefits

• Paid annual leave
• pension contributions
• free in-house DMI training
• free mandatory training
• ongoing development

UK care/support experience and the right to work in the UK are essential. No sponsorship will be provided.