Support worker

Company Description

At New Horizon Care Home Ltd, we provide high-quality supported living services across North West London for adults with learning disabilities, autism, and mental health needs. We focus on person-centred, outcome-based support that promotes dignity, respect, independence, and choice. Our team of over 90 trained professionals works closely with families, social workers, and multidisciplinary teams to deliver safe, effective, and transparent care. Using platforms such as Care Vision and Nextcloud, we maintain strong compliance, clear documentation, and continuous service improvement under the CQC Single Assessment Framework. Through supported living, Positive Behaviour Support, and community integration, we help people build confidence, skills, and a sense of belonging.

Role Description

This is a full-time, on-site Support Worker role based in the London Area, United Kingdom. The Support Worker will provide day-to-day support to adults with learning disabilities, autism, and mental health needs, helping individuals with personal care, daily living tasks, and accessing community activities. The role involves implementing person-centred care plans, promoting independence, monitoring wellbeing, and documenting support using digital care systems. The Support Worker will collaborate with colleagues, families, and external professionals to deliver consistent, safe, and compassionate support. The position also includes safeguarding responsibilities, adherence to organisational policies, participation in training, and contribution to a positive and inclusive environment.

Qualifications

• Candidates should possess experience or strong interest in Support Worker or care roles, ideally within supported living or similar settings.
• Candidates should possess excellent Interpersonal Skills and Communication abilities to build trust, engage sensitively, and work effectively with individuals, families, and professionals.
• Candidates should possess sound knowledge of Safeguarding principles and safe working practices, with a commitment to protecting vulnerable adults.
• Candidates should possess basic Technical Support and digital literacy skills to use care management systems, record information accurately, and follow digital workflows.
• Relevant qualifications such as NVQ/QCF Level 2 or 3 in Health and Social Care (or equivalent) are beneficial.
• Previous experience in learning disability, autism, or mental health support is advantageous.
• Ability to work flexibly, including some evenings, weekends, and bank holidays as required.
• Right to work in the UK and willingness to undergo necessary background and reference checks.