Tenancy Sustainment/Support Worker

We're recruiting for 4 Interim Housing Professionals to join a Housing Association in Stoke-on-Trent on an initial 9-month contract, with the potential for extension or temp-to-perm opportunities.

We have two exciting opportunities available:

🔹 2 x Tenancy Sustainment Officers

Responsibilities include:

Managing the income and finances of hostel residents.

Carrying out room inspections and checks.

Supporting and managing rent repayment plans.

Managing a caseload of approximately 10–15 residents.

Essential experience: Previous experience working in challenging environments with disadvantaged and vulnerable individuals is crucial.

This is a demanding role and will suit someone resilient, confident and experienced in managing challenging situations.

🔹 2 x Support Workers

Working alongside the Tenancy Sustainment Officers, you'll provide a more holistic support service to residents, helping them overcome barriers and move from temporary accommodation into more permanent housing.

📍 Location & Contract Details

Location: Stoke-on-Trent

Contract: Initial 9 months, with potential extension or temp-to-perm

Working pattern: Monday–Friday, 5 days per week

Workplace: Fully site-based

We're looking for passionate, resilient and experienced housing and support professionals who aren't afraid of a challenge and want to make a genuine difference to people's lives