Veterinary Care Assistant

Veterinary Care Assistant

Here at Vets4Pets Gloucester Barnwood we aim to deliver the best care to our patients, and this starts right at the front desk. We are looking for a Veterinary Care Assistant on a full time position working Monday-Friday (between the hours 8am-7pm) with no weekends and closed on Bank Holidays. Whilst no weekends are required at present this may change in the future.

We would love to hear from you if you have an interest within veterinary care and enjoy interacting with clients. If you have a passion to learn and develop within a caring and progressive team, we are looking for you!

The attributes and skills required:

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice giving a great customer service experience.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available, previous experience in a veterinary industry would be advantageous.
• You will build strong relationships with our clients, their pets and be a pro-active team player supporting the veterinary team.
• You are calm, attentive and always focus on the clients’ needs, looking to go above and beyond to create an excellent client experience.
• You will bring enthusiasm and drive to your role. You are passionate and committed to the caring of animals and your service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet, ultimately you want to make a different to the pets in our care.
• Your personality is infectious and along with your fellow colleagues and create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

In return we offer:

• 5.6 weeks holiday including Bank Holiday that will increase to 6.6 weeks after 2 years of service.
• Birthday day off is a bonus!
• Enhanced sickness policy.
• 20% discount at Vet group, Pets at Home and the Groom Room.

Location: GL4 3HA

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!