Patient Navigator (Receptionist/Administrator)

Patient Navigator (Receptionist/Administrator)

Our Patient Navigators (Receptionist/Administrators) play a vital role within the Practice team, often being the first point of contact for our patients. Duties include receiving, assisting and directing patients in accessing the appropriate service or healthcare, in a professional, courteous, efficient and effective way, either by telephone, electronically via our online Total Triage system, AccuRx or by face to face contact in the Practice. The role also involves the administration function for incoming and outgoing mail and any other correspondence, and the processing of patient records. Providing general assistance and support to the wider practice team whilst projecting a positive and friendly image to patients and other visitors, in what at times can be a pressured environment. We are currently looking to fill the following hours during a Maternity Cover, 14 month Temporary Fixed Term Contract Working Hours: 24 Monday 0800 - 1400 Tuesday 1200 - 1700 Thursday 0900 - 1700 Friday 1200 - 1700