Healthcare Assistant (HCA) - SA9 1AU

Company: SILVER BLUE SERVICES LTD t/a Springday Healthcare

Job Description: Healthcare Assistant (HCA)

Location: SA9 1AU

Key responsibilities

• Treat every patient with kindness, dignity and respect, taking account of their preferences, culture, communication needs and privacy.
• Support patients with personal care and everyday activities, such as washing, dressing, toileting, eating and drinking, as directed by the care plan.
• Encourage patients to do as much as they safely can for themselves and support mobility and independence as directed by the registered practitioner.
• Observe patients and promptly report changes, concerns or requests for help to the registered nurse or appropriate clinician.
• Record care given and observations accurately, promptly and in accordance with local policy.
• Help maintain a clean, safe and welcoming care environment, following infection prevention, health and safety, and waste‑disposal procedures.
• Communicate clearly and respectfully with patients, relatives, carers and colleagues, referring clinical questions or concerns to the appropriate registered practitioner.
• Work constructively with the nursing team and other professionals involved in the patient’s care, including supporting safe handovers within the role.
• Attend required induction, training, supervision and development activities, and maintain competence for delegated tasks.
• Compassionate, respectful and patient‑focused approach.
• Clear communication and listening skills.
• Ability to work reliably as part of a team and follow instructions and care plans.
• Ability to recognise when a concern needs to be escalated.
• Ability to maintain professional boundaries and handle sensitive information appropriately.
• Willingness to complete mandatory training and role‑specific competency assessment.
• Understanding of equality, dignity, privacy and person‑centred care.

To be discussed at the Interview / Next stage – Competitive rate (dependent on experience)